This response is to acknowledge receipt of our cardholders communications received from the, regarding case #. I'm already in a bind and I need the money to survive on until the fall. I was waiting for my refund to pay for my bills over the summer and now over 60 dollars has been taken.Desired Settlement: Reverse the fees on my account. I was not told about these fees and the company that attempted to withdraw money from my account twice I had already given them a new payment method but they didn't use it until the third attempt at billing me. The last person I spoke with stated that they didn't have overdraft or didn't allow overdrafts yet they charged insufficient fees of over $30. So, I had to call back, wait on hold and talk to someone else. I called customer service and the first person transferred me and then the person she transferred me to hung up on me. Obviously since I am on financial aid I don't need a card that is going to charge me 60 in fees.
I didn't know that I would be charged so many fees on a College refund card. Higher One charged me $60 in fees and gave me the remainder. When I decided to take the summer off I dropped my summer classes and the college issued me a refund. However since I took 10 courses over the fall and spring I ran out of financial aid and had to pay for my own summer courses.
#MYMONEY HIGHER ONE FULL#
Review: I'm a Full Time college student and I applied for financial aid because I am in need.
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